Shipping Information
Once your order is placed, it may take between 5 to 10 business days for the handcrafted production and shipment of your item. You will receive a first email confirming your purchase and a second email with the tracking number as soon as your package has been shipped.
Shipping costs
Shipping is free for orders within Italy, while international shipments cost €20 (any customs duties or taxes depend on the destination country).
Once your package leaves our facility, you will receive an email with the tracking number, which you can use to track your order at any time.
Delivery times
After shipment, delivery typically takes:
Please note that deliveries are not made on weekends or public holidays.
Shipping times may vary due to transportation delays, customs, or other external factors.
Once your order has been shipped, you will receive tracking information by email to know the most accurate delivery date.
ARE YOU IN A RUSH?
If you need your item asap, please contact us at info@aerien.it before placing an order.
We will be happy to assist you!
